Frequently Asked Questions
Do you serve Laveen specifically, or just Phoenix?
We serve Laveen directly and all facilities within a 25-mile radius of Laveen. That includes Tolleson, Avondale, South Mountain, Goodyear, Guadalupe, Komatke, Ahwatukee and Phoenix. Laveen is our home market, not a secondary territory.
How do I get a quote?
Call (866) 958-8773 Mon–Fri 8:30am–5:00pm or submit the quote form. We will contact you the next business day to schedule a walkthrough. The walkthrough produces a written scope and flat-rate price. There is no cost for the walkthrough.
What is a scope of work, and why does it matter?
A scope of work is a written document listing each area to be cleaned, each task in that area and the frequency. It is attached to the price. The scope eliminates ambiguity: if a task is not in the scope, it is not included. If the scope changes, the price is updated before the change takes effect. Most cleaning disputes happen because there was no scope. We use one on every account.
Will the same crew clean our facility each time?
Yes. We assign a crew to your facility and that crew returns for every clean. If the assigned crew member is unavailable, we notify you in advance and identify the substitute. We do not send whoever is available.
Are you insured?
Yes. We carry general liability insurance and workers’ compensation. A certificate of insurance is included with every written quote. Details are on the insured and bonded page.
Can you start while we still have a current contractor?
Yes. We coordinate the start date around your current contract end date so there is no gap in service and no overlap in billing. If you need to exit your current contract early for cause, we can provide documentation of our scope and price to support that process.
What cleaning frequency do you recommend?
It depends on occupancy, foot traffic and your budget. A 50-person office with a busy kitchen and four restrooms generally needs nightly cleaning. A 10-person administrative suite with one restroom may be well-served by a 3x/week program. We will recommend a frequency at the walkthrough based on actual conditions in your facility, not a default package.
Do you provide cleaning supplies?
Yes. We supply all cleaning chemicals and equipment. Paper goods (toilet paper, paper towels, soap) are typically facility-supplied. If you prefer a supply-included program, that can be quoted as a separate line item.
What if something is missed?
Report it the next business day. We will correct it within two business days at no additional cost. If we miss our correction window, the affected clean is credited to your account.
Do you have a minimum contract term?
We ask for 30 days’ notice to end service. We do not lock clients into multi-year contracts without a quality-exit provision. The details are in the service agreement, which you receive with the written scope.